We recognise that once purchased our software will become crucial to the effective operation of your business. We therefore provide free rapid email and telephone technical support for the first year including free software upgrades.
In subsequent years this same service is available based upon 15% of the software list price payable annually, or by monthly standing order. As well as rapid technical support this entitles the customer to free software upgrades as and when they become available.
Structural software must by nature be regularly updated, not only is this often necessary for changes in the Windows operating system, but also for the regular updates and corrections to the Eurocodes. Maintained customers will receive these free of charge.